Frequently Asked Questions

OnTourly is a comprehensive tour management platform designed for the music industry. It helps artists, promoters, agencies, and logistics partners collaborate seamlessly on tour planning, booking management, and logistics coordination.

OnTourly is designed for everyone in the music touring ecosystem:

• Artists and bands managing their own tours
• Booking agencies representing multiple artists
• Promoters organizing events and festivals
• Logistics companies handling transportation and accommodation
• Tour managers and crew members

OnTourly's collaboration model is simple: only one party needs a paid subscription for each booking or tour. Everyone else can be invited to collaborate for free. Free collaborators can view itineraries, update information, and communicate with the team without needing their own subscription.

OnTourly offers flexible monthly subscriptions for different user types. Each plan includes a set number of users and features. You can start with a free plan and upgrade as your needs grow. There are no setup fees or hidden costs.

Yes! You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle. If you upgrade mid-cycle, you'll be charged a prorated amount for the remainder of the current period.

Yes, we offer significant discounts for annual billing. Contact our sales team at sales@ontourly.com to learn about annual pricing and enterprise discounts for larger organizations.

OnTourly includes comprehensive features for tour management:

• Tour and booking management
• Itinerary creation and sharing
• Team collaboration tools
• Contract management
• Financial tracking and reporting
• Logistics coordination
• Mobile app access
• Calendar integration

Yes! OnTourly offers mobile apps for iOS and Android. The mobile app provides full access to your tours, bookings, and itineraries on the go. You can update information, communicate with your team, and access all essential features from your phone or tablet.

We take security seriously. OnTourly uses industry-standard encryption for all data transmission and storage. We perform regular security audits, maintain SOC 2 compliance, and follow GDPR requirements. Your data is backed up regularly and stored in secure, redundant data centers.