Terms & Conditions

Last updated: January 29, 2025

1. Agreement to Terms

By accessing and using OnTourly ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

OnTourly is a comprehensive tour management platform designed for artists, agencies, promoters, and logistics partners. Our service includes:

  • Booking creation and management
  • Team collaboration tools
  • Itinerary planning and sharing
  • Logistics coordination
  • Contract management (paid plans)
  • Financial tracking and invoicing (paid plans)
  • Analytics and reporting

3. User Accounts and Registration

To access certain features of OnTourly, you must register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

4. Subscription Plans and Payments

Subscription Terms

  • Free plans are available with limited features
  • Paid subscriptions are billed monthly in advance
  • You can upgrade, downgrade, or cancel at any time
  • Refunds are available within 30 days of purchase
  • Price changes will be communicated 30 days in advance

5. Data Security and Privacy

Your Data is Safe

We take data security seriously. Your information is protected by:

  • Industry-standard encryption (SSL/TLS)
  • Secure data centers with 24/7 monitoring
  • Regular security audits and updates
  • Access controls and authentication
  • Data backup and recovery systems

6. Acceptable Use Policy

You agree not to use OnTourly for any unlawful purpose or in any way that could damage, disable, or impair the service. Prohibited activities include:

  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Uploading malicious code or viruses
  • Attempting to gain unauthorized access to our systems
  • Using the service to spam or harass others
  • Sharing your account credentials with unauthorized users

7. Intellectual Property

OnTourly and its original content, features, and functionality are owned by OnTourly and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of any content you upload to OnTourly, but grant us a license to use, store, and display that content as necessary to provide our service.

8. Third-Party Services

OnTourly may integrate with third-party services (payment processors, mapping services, etc.). Your use of these services is subject to their respective terms and conditions.

9. Limitation of Liability

OnTourly shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

10. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.

You may cancel your subscription at any time through your account settings or by contacting our support team.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service. Your continued use of OnTourly after such modifications constitutes acceptance of the updated terms.

12. Governing Law

These Terms shall be interpreted and governed by the laws of the United Kingdom, without regard to its conflict of law provisions. Any disputes arising from these terms will be resolved in the courts of London, United Kingdom.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

OnTourly

Email: legal@ontourly.com

Support: support@ontourly.com

United Kingdom: 71 75 Shelton Street, London, WC2H 9JQ, United Kingdom

By using OnTourly, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

OnTourly

United Kingdom: 71 75 Shelton Street, London, WC2H 9JQ, United Kingdom

© 2025 OnTourly. All rights reserved.